A Stellar Laser Service provides laser service, repair, & rebuilding

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Our Business Philosophy

The objective of our business is to provide a high quality customer service and complete phone support for our customers. Our bottom line: we want to get you up and running as fast as possible for as little as possible.  We want to do it right the first time, so you keep coming back to us not because we messed up but because we did such a great job the first time.

Quotations

"By being inducted into this level of senior service technician status you have proved time and time that you can be relied on to bring a consistently superior level of customer support to our customers."
FinnPower Interational, Inc. 08.05; In a letter of congratulations on being inducted to the Team Americas
 
"Dean brought a wealth of experience to CCA/ Prairie Correctional Facility...."
The Appleton Press, 12.99
 
"I recently had the occasion to have Dean Razink..... perform a re-build service call on one of our SM 2000 Laser Cutting machines. I found Dean to be very knowledgeable on the product.  His work ethic and attention to detail was excellent. I would not hesitate to request Dean for further service requirements."
John Deere Welland Works, 1.01; Druno Galante

Our Experiences

Finn-Power INT                                                  5/02- 01/09

                                                                        Position Responsibilities:

  • Manager of the service and after sales on the Finn-Power laser products on company group level.
  •  Product responsible of the after sales life-time of the Finn-Power laser products.
  • Close collaboration with the Product Manager and R&D Manager of the laser products.
  • Reporting to the Director of Services of Finn-Power Laser Group.
  • Management by delegation to the Team Leaders of the two Finn-Power Global Support Service.
  • Engineer teams (located in United States, Canada, Mexico, & Brazil)
  • Primary contact person for the local Finn-Power Service Managers concerning the laser products.
  •  Laser product service and after sales business development.
  • Management of the laser know-how of the laser service engineers worldwide (including subsidiaries and dealers).
  • Intimate customer relationship.
  • Manager of laser product after sales relations with Finn-Power’s suppliers.
  • Direct responsible for Global Support functions regarding the laser products: phone/mail support, service and maintenance trainings, retrofits and up-dates.

Laser Service Engineer I was the Service Coordinator for the Western Hemisphere.  Also registered as a Master technician for the FPL (WB3500 watts laser) and Trigons LP (WB TR2500 watts laser) machines in Canada, North America, Mexico, And South America by Rofin.

            I have the responsibility for keeping 65 lasers running for Finn-Power INT.

           

            I have certified four Finn-Power personal on the operations of servicing lasers, preventive maintenance, Phone Support, how to look up part Numbers and schedule the service in a money saving way.

         

 

Rofin-Sinar Inc.                                               7/00 – 4/02

Accomdations:

  • "Willingly travels on weekends and after hours.
  • Works well with co-workers.
  • Helped out on the phone with Tech Support many times.
  • Submits paperwork in a timely manner.
  • Job knowledge is very good on SM, 1200DC, and WB lasers.
  • Considered the resident "expert" on the WB laser.
  • Work is of high quality.
  • Excellent mechanical skills to help diagnose many laser problems.
  • Will work the necessary hours to complete the service for the customer."

Training in new tech and sertifiy hem on WB laser preventive maintenance, truble shouting problems.

 

 

 

 

Corrections Corporation of America/Prairie Correctional Facility                                          7/93 – 7/00

 

                        Correctional Officer Certification

                        Maintenance Supervisor

                        Sent to California and Texas for training in security products and

                        Operations

                        Electronics Technician Technical Engineer Supervisor for TV4 PCF  station

                        Vocational Instructor-Electrical/Mechanical Maintenance

                        Computer technician

                        Special Operations Response Team (S.O.R.T.)

                                    Transports

                                    Weapons

                                    Riot Control

                                    Defensive Tactics

                        NCIC criminal history background investigation

                        CCA/PCF Inspection Officer

                        Employee of the Month and Positivity Award

                       

           

Business Owner                                          2/94 - Current

                       

           

Tyler (CASE IH)                                          11/90-6/93

                                    Assembler

           

Jennie-O Foods

                                    Night shift supervisor for Maintenance Technicians

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dean@astellarlaserservice.com

A Stellar Laser Service * Service Provided by Dean Razink Certified Laser Technition *
Some information and training we use has been provided by WB Laser. Used with permission.  Thank you